Returns & Exchanges

At Frankie's on the Park, we want you to love your new look; if you are not completely satisfied, we accept returns on unworn, unwashed items with tags attached within 14 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided via email and securely repackage your items in their original packaging if possible.

3

Ship It Back

Drop off your package at any authorized carrier location and keep your tracking receipt for your records.

4

Receive Your Refund

Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days, minus any applicable shipping fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing